Category: Choosing a Kitchen Design Company

Ontario Custom Kitchens - Milestone Millwork

Signs of a Reputable Kitchen Cabinet Maker

Choosing a reputable kitchen cabinet maker is essential to ensure high-quality craftsmanship, durability, and a smooth installation process. Here are some signs that indicate a reputable kitchen cabinet maker:
Professional Credentials
  1. Licensing and Insurance: They are properly licensed and insured, protecting both you and their workers.
  2. Certifications: They may have certifications from industry organizations, indicating a commitment to high standards.
Positive Reputation
  1. Good Reviews and Ratings: They have positive reviews and high ratings on online platforms and review sites.
  2. Word of Mouth: They come highly recommended by friends, family, or industry professionals.
  3. Awards and Recognition: They may have received industry awards or recognition for their work.
Quality of Work
  1. High-Quality Materials: They use top-quality materials, ensuring durability and a premium look.
  2. Attention to Detail: Their craftsmanship shows meticulous attention to detail and precision.
  3. Portfolio of Past Work: They can provide a portfolio of completed projects showcasing a variety of styles and designs.
  4. Showroom or Samples: They have a showroom or can provide samples of their work for you to inspect.
Experience and Expertise
  1. Years in Business: They have been in business for several years, indicating stability and experience.
  2. Specialization: They specialize in kitchen cabinets, demonstrating focused expertise.
  3. Knowledgeable Staff: Their staff is knowledgeable and can provide expert advice on design, materials, and finishes.
Professionalism and Communication
  1. Clear Communication: They communicate clearly and promptly, keeping you informed throughout the project.
  2. Detailed Quotes: They provide detailed, written quotes that outline all costs, including materials, labor, and any additional fees.
  3. Written Contracts: They offer a comprehensive written contract that includes timelines, payment schedules, and project specifications.
Customer Service
  1. Responsive to Questions and Concerns: They are responsive to your questions and concerns and are willing to address any issues that arise.
  2. Willingness to Customize: They are willing to customize designs to meet your specific needs and preferences.
  3. Aftercare Service: They offer aftercare service, including warranties and support for any post-installation issues.
On-Site Work
  1. Clean and Organized Worksite: They maintain a clean and organized worksite, minimizing disruption to your home.
  2. Respectful Behavior: Their team is respectful, courteous, and professional while working in your home.
  3. Timely Completion: They complete projects on time and keep you informed about any potential delays.
Transparent Business Practices
  1. Fair Pricing: They offer fair and competitive pricing without compromising on quality.
  2. No Hidden Fees: They are transparent about all costs and do not surprise you with hidden fees.
  3. Detailed Invoices: Their invoices are detailed and match the initial quotes provided.
Long-Term Relationships
  1. Repeat Customers: They have a strong base of repeat customers, indicating satisfaction with their work.
  2. Partnerships: They have established partnerships with reputable suppliers and contractors, ensuring access to quality materials and services.
By looking for these signs, you can confidently choose a reputable kitchen cabinet maker who will deliver high-quality results and a positive overall experience.

Why Us?

Let’s face it! There is no shortage of cabinet makers or kitchen cabinet companies to choose from. And regardless of whether you’re renovating an existing space or building new, the task of choosing who to partner with isn’t easy. Especially if this is the first time you’ve taken on such a project.

At Milestone Millwork we are often asked: “Why Us?” Frankly, it is a question we love answering. We’re very proud of our team, our product and the quality of the work we do.

So please allow us to give you some background on us and what we do.

Milestone Millwork opened its doors in 2005 and we’ve since become one of the Niagara Region’s most respected custom cabinetry shops, offering services in Residential, Commercial and Architectural millwork.

Here are more reasons why you should consider choosing Milestone Millwork for your next project.

1) All-in-One – We’re proud to say we do it all. We will start you off with some inspiration at our Niagara Falls showroom where we have several full displays to give you ideas on colour, style, and selections. From there, we’ll set you up with an appointment with one of our in-house designers who will put together a design based on your needs. Following an approved design, our craftsman will produce your cabinetry at our 13,000 square foot production facility in Niagara Falls. After going through our quality control, we’ll assign our installers to get to work on transforming your space into the design of your dreams. But our involvement doesnt’ end there! Milestone Millwork prides itself on after-sales service to ensure you’re 100% happy with your new kitchen, bathroom or custom millwork project.

2) The Right Tools – Our designers aren’t just people handy with a design program. They are all professionally trained and experienced. They also use the best design software to bring your design to life.

3) State-of-the-Art – Our Niagara Falls production facility uses the most state-of-the-art technology available. This includes a Thermwood 45 CNC machine which has allowed us to enhance quality and increase production.

4) Comparing Apples to Apples – Unlike most kitchen design companies who carry only one line of products, Milestone Millwork carries multiple lines. This allows for side by side comparison and allows our clients to use that knowledge to make the right choice for their budget. We’re partnered with some of the best in the business including Cambria, Caesarstone, KitchenCraft, Decor Cabinetry, Richelieu and Berenson to name a few.